Warranty club program

The Jensengrill warranty club program

If you sign up for a free active membership of the JensenGrill warranty club, you will automatically get a special warranty on your grill purchased after 1st. January 2017 and get free newsletters and special offers.

The Jensengrill warranty Club is only valid for Jensengrill owners with model: Estate 1, Estate 2 (from model 2016) and Estate 3 purchased after 1st. January 2017.

A warranty of 2 years period is valid for all other Jensengrill owners, purchased before 1. January 2017

If the original purchaser signs up to be an active member of the online “Jensengrill warranty club” the following special warranty program will take effect from the day of purchase.

Yes, press here to sign up!
10 years rust through/burn through warranty on:
  • Firebox/combustion chamber
  • External panels
  • Lid/hood
  • Grate
  • Wheels
  • Handles and knobs in anodized aluminum
3 years rust through/burn through warranty on:
  • Burners
  • Flame tamers
  • Spacers
  • Coaltrays, (not perforated plates)
Warranty exclusions
The following are not included in the warranty program:
  • Commercial use
  • Damaged caused by a result of failure to follow the manufacturer’s instructions
  • If any technical alterations have been made to the grill
  • Accessories are used that are not expressly authorised for this grill
  • Any act of God for example from storm damage, wind/flood etc.
  • Corrosion or damage caused by exposure to the elements, grease/fat fires, salt, vinegar, insects etc.
  • Removal or reinstallation costs
  • Lack of maintenance, abuse, neglect, misuse, accident or improper assembly of product
  • Scratches, dents corrosion or discolouring caused by heat, abrasive or chemical cleaners.
  • Unauthorized repairs during the warranty period

The cost of freight, assembly, replacement of worn parts, and other such costs are not covered by the warranty.

Note: JensenGrills must be covered when not in use